These are not returned products, but rather:

• The packaging has been bruised and dented by the carrier or us (we can be clumsy)
• We ordered too many of a particular product or by mistake and cannot return
• The old packaging or old design of a particular product
• Unopened samples that, due to pricing/availability or some other reason, we don't carry. 

For these reason, we cannot sell them at full price, but don't want them to go to waste. 

*Any consumable product (cleaner, ampoule, etc.) will always be in its original, unopened bottle. 

**All products labeled "Last Chance" are final sale.